General Terms and Conditions

2. General

2.1. Rustington Golf Centre reserves the right to close any activity, area, or part of the site during trading hours for operational, safety, environmental, or maintenance reasons (upon management decision only), without notice or compensation.

2.2. We will endeavour to inform you of a closure prior to a Group / Society Booking where reasonably possible.

2.3. Rustington Golf Centre reserves the right to refuse entry or service to any person(s). Where refusal is due to behaviour, intoxication, or breach of these Terms & Conditions, no refund will be issued.

2.4. Participants must be dressed appropriately for the activity being undertaken.

2.5. Children under the age of 12 must always be supervised by a responsible adult. The Club reserves the right to remove any individual from the premises, without refund, in cases of irresponsible, unsafe, or dangerous behaviour on the driving range.

2.6. Harassment or abuse of staff, guests or members, underage drinking, excessive alcohol consumption, reckless behaviour, or any conduct that may endanger others will not be tolerated. The Club reserves the right to refuse service and/or remove individuals from the premises where necessary.

2.7. Personal belongings are brought onto the premises at the owner’s risk. Lost property will be held for a period of four weeks. Unclaimed items may be donated to charity. Unclaimed golf clubs may be repurposed for hire use, where suitable.

3. Force Majeure / Closures

3.1. When the course is closed due to weather conditions, no person may play on the course and all bookings are cancelled.

3.2. In such circumstances it is up to the individual(s) concerned to re-book their golf slots by emailing info@rgcgolf.com within 48 hours of their original booking.

3.3. In the event of government restrictions, legal requirements, or force majeure (including COVID-19 or similar outbreaks) resulting in the closure of the Centre or any specific activity, all bookings are cancelled and will be refunded to the payer.

3.4. Weather conditions alone do not constitute grounds for refunds unless the Centre formally closes the activity.

4. Payment

4.1. All prices charged are those advertised at the time of booking or amendment. Price changes may occur without notice.

4.2. We reserve the right to withdraw promotions, packages, or offers at any time.

5. Food & Drink

5.1. Only food and drink purchased from Rustington Golf Centre / Clubroom may be consumed on the premises unless expressly agreed in writing by management.

5.2. Alcohol service is at management discretion. We reserve the right to refuse service where we believe a guest is under the age of 18, appears intoxicated, or is purchasing alcohol on behalf of someone underage.

5.3. We operate a Challenge 25 policy. If you appear to be under the age of 25, you may be required to provide valid photographic identification. Acceptable forms of ID include a passport or UK photocard driving licence. Failure to provide valid ID will result in refusal of service.

5.4. Guests using golf buggies or golf boards must not consume alcohol prior to or whilst operating the vehicle. The Club reserves the right to refuse buggy or board hire where alcohol consumption is suspected.

6. Complaints

6.1. Any issues should be raised with a Manager on the day where possible.

6.2. If unresolved, complaints should be emailed to info@rgcgolf.com and will be investigated under internal procedures.

Society & Group Bookings – Terms and Conditions

7. Minimum Numbers

7.1. The minimum number for a group or society booking is 10 participants.

8. Activities Available

8.1. Group and society bookings may include:

(a) Golf (9 holes and/or 18 holes)

(b) Driving Range

(c) Simulator Golf

(d) AR Darts

(e) Shuffleboard

(f) Pool Tables

(g) Pre-built Clubroom group packages (where available)

8.2. Add-ons may include:

(a) Buggy hire, golf boards, trolley hire

(b) Food & beverage packages

(c) Additional activities booked in advance

9. Non-Exclusive Use

9.1. Bookings are generally non-exclusive unless agreed in writing.

9.2. Tee times for society and group bookings will be allocated consecutively. Public players will not be placed between members of your group. However, if players within the group are late or gaps arise, the Club reserves the right to release tee times to other players, including on the back nine where appropriate.

9.3. Clubroom activities are scheduled alongside other customers where applicable.

10. Deposits & Payment Schedule

10.1. A 25% deposit is required at the time of booking to secure your reservation.

10.2. The remaining 75% balance is due no later than 2 weeks before the booking date.

10.3. Deposits are non-refundable.

10.4. Once the first deposit is paid, numbers cannot be reduced and no refunds are issued for non-attending participants.

10.5. Additional participants may be added subject to availability and must be paid in full at the time of addition.

11. Cancellations / Amendments

11.1. Cancelling without rescheduling results in all payments being forfeited.

11.2. Rescheduling is subject to availability and incurs a £50 administration fee.

11.3. A minimum of 3 weeks’ notice is required to reschedule.

12. Attendance & Timing

12.1. Activities begin at the scheduled booking time.

12.2. Late arrivals will not receive additional time or refunds.

12.3. Any extensions are at management discretion only.

13. Age & Supervision

13.1. Participants under 12 years require 1 responsible adult per 6 children.

13.2. The Group Booker is responsible for all participants at all times.

14. Activity Rules (No Overlap Clause)

14.1. All activities included within a society or group booking are subject to the relevant Activity Terms & Conditions contained within this document (including Driving Range, Simulator Golf, AR Darts, Shuffleboard, and Pool Tables).

14.2. Where an activity is stopped due to unsafe behaviour or misuse of equipment, the session may be ended without refund.

15. Damage

15.1. Groups are responsible for any damage caused by participants and may be charged accordingly.

16. Prizes & Competitions

16.1. Please communicate prizes and competitions with us beforehand. We will arrange what is required in advance where possible.

Tee Time Bookings – Terms and Conditions

17. Bookings, Cancellations & No-Shows

17.1. Online booking, cancellations, or alterations can only be made by emailing info@rgcgolf.com. Cancellations made by telephone, fax, or in person will not be permitted whatsoever.

17.2. The person whose credit/debit card was used to make the booking is the only person able to change an online booking.

17.3. Should you wish to cancel your tee time, a refund will only be given if cancelled up to 48 hours prior to your tee time.

17.4. Should you cancel within 48 hours of your tee time, a refund will not be given and the tee time cannot be moved.

17.5. Members should be aware of our no-show policy. If a member books a tee time and does not show up three (3) times or more in a six (6) month period, their booking privileges will be suspended for two (2) weeks. This means they will not be able to book or play within that two (2) week period.

18. Local Rules

18.1. RGC members playing in competitions must make themselves aware of the local rules before play.

18.2. Winter Rules: A ball lying on any closely mown area through the green may without penalty be moved or may be lifted, cleaned and placed within 6 inches of where it originally lay, but not nearer the hole. After the ball has been moved or placed, it is in play.

18.3. Out of Bounds:

(a) To the right of the 1st and 10th up to the pond.

(b) To the right of the 2nd and 11th.

(c) To the left and right of the 5th and 14th.

(d) To the right of the 6th and 15th.

(e) To the right of the pond on the 8th and 17th.

(f) All boundary fences, hedges and the driving range fence are out of bounds.

(g) A ball lying out of bounds in private property may not be retrieved under any circumstances.

(h) Playing from out of bounds is forbidden.

18.4. Staked Trees and Whips: Whips and young trees are ground under repair from which play is prohibited. If a ball lies in an area of ground under repair from which play is prohibited, or if such an area interferes with the player’s stance or swing, the player must take relief under the Rules of Golf.

18.5. Water Hazards (yellow and lateral red stakes): Include the lakes and any ditches whether they include water or not.

18.6. Footpaths: A ball should be lifted and dropped not nearer the hole without penalty within one club length of the nearest point of relief.

18.7. Fixed Sprinkler Heads: All pop-up sprinkler heads are immoveable obstructions and relief from them may be obtained under the Rules of Golf.

18.8. Ground Under Repair: You must not play from areas marked GUR (“Ground Under Repair”). Drop away taking relief in accordance with the Rules of Golf.

19. Rules of Play

19.1. Anyone in breach of the following rules of play will be asked to leave the course immediately.

19.2. To play on the Main Par 70 course you must book a tee time.

19.3. All Members, Visitors and Guests must have receipts for their round.

19.4. Every Visitor and Guest must pay before playing.

19.5. All players must have a bag and clubs; no sharing is allowed.

19.6. Players must not play with more than one ball each.

19.7. Juniors cannot sign guests in at any time.

19.8. Caddies and onlookers are not permitted to play.

19.9. Players teeing off before 8.00am are requested to give way to green staff.

20. Dress Code and Etiquette

20.1. No jogging bottoms, ripped jeans, or football shirts.

20.2. Avoid slow play at all times and wave faster games through.

20.3. Mark your card away from the green.

20.4. Please replace and repair all divots and pitch marks.

20.5. Please rake bunkers after play.

20.6. Abide by the local rules at all times.

Driving Range – Terms & Conditions

21. Availability

21.1. Use of the driving range is subject to bay availability. We cannot guarantee that a bay will be available at all times.

21.2. Customers must ensure a bay is available before purchasing golf balls. Golf balls purchased are non-refundable if a bay is unavailable.

21.3. Driving range activity bookings are non-refundable unless expressly agreed in writing by management.

21.4. If you are unable to attend a Driving Range Booking, you must email info@rgcgolf.com to request an amendment or reschedule.

21.5. Rescheduling is permitted only where notice is given more than 48 hours in advance of the scheduled activity time; requests made within 48 hours will not be accepted.

22. Bay Use & Safety

22.1. A maximum of four (4) people are permitted per bay.

22.2. Only one player may stand on the blue carpeted zone or hitting mat area at any time.

22.3. All other individuals must remain at a safe distance on the red carpeted area.

22.4. Golf balls must not be deliberately hit over or beyond the safety netting.

22.5. Escalation policy for hitting balls over the net:

(a) First occurrence: A verbal warning will be issued.

(b) Second occurrence: The player will be required to stop using a driver or any club deemed unsuitable by staff.

(c) Third occurrence: The player will be removed from the driving range without refund.

22.6. Repeated or serious offences may result in a temporary or permanent ban from the driving range, at management’s discretion. This applies to all customers, including members.

22.7. The club reserves the right to stop play or remove individuals from a bay if safety rules or staff instructions are not followed.

23. Children & Supervision

23.1. Children under the age of 14 must always be supervised by a responsible adult while using the driving range.

23.2. The supervising adult is responsible for the child’s behaviour and adherence to all safety rules.

24. Booked Bays & Priority

24.1. Certain bays are available to book in advance. Customers with a valid booking take priority over walk-in use.

24.2. If a customer is using a bay without a booking and another customer has booked that bay, we reserve the right to require the unbooked customer to vacate the bay to accommodate the booking.

24.3. No refund will be issued in this circumstance.

25. Toptracer Bays & Power Tees

25.1. Toptracer screens and Power Tees are available on all bays except coaching bays.

25.2. Toptracer screens on bookable bays (10 – 14) will only be activated for customers who have paid the applicable booking fee.

25.3. We reserve the right to withhold access to Toptracer technology where a bay has not been booked or paid for.

26. Maintenance & Faults

26.1. Bays and associated technology are subject to wear, faults, and maintenance requirements.

26.2. Where a bay becomes unusable due to a fault, we will endeavour to relocate customers to an alternative bay where available.

26.3. If no suitable alternative bay is available, a refund for unused balls or booked bay time may be offered at management’s discretion.

26.4. The club cannot guarantee immediate repair of bays or equipment due to the technical nature of the range.

27. General

27.1. The club reserves the right to close bays, restrict access, or refuse service at any time for safety, operational, or maintenance reasons.

27.2. Failure to comply with these terms or staff instructions may result in removal from the driving range without refund.

Clubroom Activities – Terms & Conditions (Pool, Shuffleboard, Simulators, AR Darts)

28. General Safe Play (Applies to all Clubroom activities)

28.1. All guests must behave safely and responsibly.

28.2. Harassment, abuse, reckless behaviour, or misuse of equipment will not be tolerated.

28.3. Staff instructions must be followed at all times.

28.4. We reserve the right to stop an activity and/or require guests to leave without refund where we consider behaviour unsafe or inappropriate.

28.5. Clubroom activity bookings are non-refundable unless expressly agreed in writing by management.

28.6. If you are unable to attend a booked Clubroom activity, you must email info@rgcgolf.com to request an amendment or reschedule.

28.7. Rescheduling is permitted only where notice is given more than 48 hours in advance of the scheduled activity time; requests made within 48 hours will not be accepted.

29. Pool Tables

29.1. Pool is recommended for a minimum of two (2) people and a maximum of four (4) people for the best experience (recommendation only).

29.2. Unsafe behaviour, misuse of cues/balls, or aggressive play may result in the session being stopped without refund.

29.3. Sessions run for the booked duration. Late arrivals do not extend session time.

30. Shuffleboard

30.1. Shuffleboard is recommended for a minimum of two (2) people and a maximum of four (4) people for the best experience (recommendation only).

30.2. Unsafe play, misuse of equipment, or aggressive behaviour may result in the session being stopped without refund.

30.3. Sessions run for the booked duration. Late arrivals do not extend session time.

31. Simulator Golf

31.1. Simulator golf is recommended for a minimum of one (1) person and a maximum of six (6) people for the best experience (recommendation only).

31.2. Only one person may stand on the playing surface/hitting area at any time.

31.3. Unsafe behaviour or misuse of equipment may result in the session being stopped without refund.

31.4. Sessions run for the booked duration. Late arrivals do not extend session time.

31.5. Minimum booking rule and simulator bundles:

(a) Our standard simulator booking rules require a minimum number of two (2) players per booking.

(b) We may sell simulator bundles online or over the counter which provide a set number of simulator sessions.

(c) Where a simulator bundle is purchased, the customer may book simulator sessions and bypass any minimum player requirement that would otherwise apply.

32. AR Darts

32.1. AR Darts is recommended for a minimum of two (2) people and a maximum of six (6) people for the best experience (recommendation only).

32.2. No person may stand in front of a dart thrower.

32.3. Unsafe behaviour or misuse of equipment may result in the activity being stopped without refund.

32.4. Sessions run for the booked duration. Late arrivals do not extend session time.

Membership Terms and Conditions

Annual Membership

33. Duration and Cancellation

33.1. All Annual memberships granted under this agreement shall be for a fixed annual term of 12 months.

33.2. Payment for annual membership must be made in full in advance.

33.3. Annual memberships are non-cancellable during the membership term, except where required by law or at the discretion of the Rustington Golf Centre in exceptional circumstances. Temporary freezes to membership may be available at the discretion of Rustington Golf Centre under the Membership Freeze conditions set out in these Terms & Conditions.

33.4. No refunds will be provided for unused membership periods unless required by law.

34. Joining Fee

34.1. All Annual memberships are subject to a joining fee, which must be paid in full in advance along with the first year’s payment to initiate the membership.

35. Payment and Renewal

35.1. Annual membership is for a fixed term of 12 months and will expire at the end of that term.

35.2. Members may renew their membership for a further 12 month period by making payment prior to expiry or within 30 days following the expiry date.

35.3. If payment is not made within this 30 day period, the membership will lapse. Any subsequent rejoining will be treated as a new membership and will be subject to the applicable joining fee.

35.4. Where a member renews within the 30 day period, the renewal will take effect from the original expiry date, and the renewal date for the following year will remain unchanged. Late payment within this period will not extend the membership term.

Monthly Membership

36. Duration and Cancellation

36.1. Monthly membership operates as a rolling monthly subscription. Monthly membership will continue on a month to month basis until cancelled.

36.2. Payment must be made monthly in advance for the relevant monthly period. Memberships will be suspended where payment hasn’t been received by 20 day of the month.

36.3. All memberships run from 14th of the month. On joining, members will pay a pro rata rate calculated from the date of joining up to this renewal date.

36.4. Monthly memberships can be cancelled at any time, subject to the member providing written notice 14 days before the monthly renewal date. Following cancellation, membership will continue until the end of the current paid month, and no further payments will be taken.

36.5. No refunds are available for monthly periods where the membership subscription was paid but the Club was not accessed, except as required by law or in exceptional circumstances.

37. Payment

37.1. Payments for monthly membership must be made by direct debit only, except for the initial payment on joining.

37.2. To cancel the monthly membership subscription, the member must provide written notice with a minimum of 14 days in advance of the monthly renewal date. Cancellation requests should be sent via email to the office at info@rgcgolf.com.

37.3. The monthly subscription cost may vary from time to time. Notice of any price change will be given at least 30 days prior to the next renewal date.

37.4. On any price change, members would retain their option to cancel their monthly subscription by giving the required cancellation notice.

38. Nature of the Monthly Membership

38.1. Each monthly subscription payment relates solely to the corresponding monthly period. Monthly membership operates independently of the annual membership option and is not linked to, calculated by reference to, or derived from any annual membership fee.

38.2. No element of the monthly subscription represents payment of an annual fee by instalments, and the monthly membership does not constitute the provision of credit or a consumer credit agreement.

38.3. Nothing in these terms and conditions creates a consumer credit agreement or any form of financial accommodation. The monthly membership is a pay as you go subscription arrangement under which members pay for access as it is provided and members do not incur any deferred payment obligation.

39. Separation of Membership Types

39.1. Annual membership and monthly membership are separate and independent products. Monthly membership is not a method of paying for annual membership and does not provide access beyond each monthly billing period.

40. Joining Fee

40.1. All monthly memberships are subject to a joining fee, payable on commencement of membership. The joining fee cannot be paid in separate instalments or by direct debit.

40.2. If a monthly member leaves and subsequently decides to re-join (either as an annual or monthly member), they will be required to pay the appropriate joining fee again upon their return.

41. Direct Debit Payment Failure

41.1. If a member’s direct debit payment fails, the member is responsible for making the payment within 5 days of the 14th of the month.

41.2. Failure to make the payment within 30 days will result in the member being marked as a leaver and subject to a re-joining fee if they wish to re-join.

41.3. If a member’s payment fails to process and is not successfully taken three times or more within any 12-month period, the Club reserves the right to terminate the member’s monthly membership. A member would at that time either need to become an annual member (with full payment for the joining fee and the 12-month period made upfront) or leave the Club.

GolfFlex Membership

42. Nature of GolfFlex Membership

42.1. Golf Flex membership is a points based membership option. Golf Flex members are members of Rustington Golf Centre and benefit from the same general membership privileges as other members, subject to these Terms and Conditions.

43. Membership Fee and Credits Allocation

43.1. Golf Flex members must pay an annual membership fee of £250 on commencement and on each renewal.

43.2. Upon joining or renewal, Golf Flex members will receive an allocation of 200 credits for use in booking access to the course.

43.3. Renewal payments must be made within 30 days of the membership expiry date.

43.4. If payment for renewal is not received within this period, the membership will be treated as expired and any remaining credits will be voided. Any subsequent rejoining will be treated as a new membership and not linked to the old one, therefore it will require a new application and payment of the annual membership.

43.5. If payment for renewal is made within the 30 days of the membership expiry date, the remaining credits on the account will roll over. The account will also be credited with the new allocation of 200 credits.

43.6. Credits are personal to the member, non-transferable to other members, non-refundable and have no cash value.

43.7. The annual membership fee is non-refundable.

43.8. Credits are valid for 12 months from the date of allocation and will expire if unused. Expired credits will not be reinstated or refunded.

43.9. Any unused valid credits will carry forward only where the membership renewal fee is paid within 30 days of the membership expiry date.

43.10. Where a member does not renew and subsequently wishes to rejoin, this will be treated as a new membership. A joining fee and the applicable annual membership fee will be payable, and a new allocation of credits will be issued.

44. Use of Credits

44.1. Credits may be used by Golf Flex members to book access to the course.

44.2. The number of credits required to book rounds of golf will vary depending on the day of the week and time of play, as set out below:

44.3. The Club reserves the right to amend the number of credits required for bookings from time to time. Any changes will be communicated in advance.

45. Additional Credits (Top-Ups)

45.1. Golf Flex members may purchase additional credits on an ad hoc basis as follows:

Par: £50 for 50 credits

Birdie: £100 for 105 credits

Eagle: £150 for 165 credits

45.2. Additional credits purchased are subject to the same terms as standard credits and are non-refundable.

46. Booking and Check-In Requirement

46.1. Golf Flex members must use their available credits to book all rounds of golf in advance and must check in prior to play.

46.2. The number of credits required to book a round will depend on the time and day of play, as set out in the Golf Flex pricing schedule.

46.3. Failure to check in prior to playing may result in suspension or termination of membership in accordance with these Terms and Conditions.

46.4. The Club reserves the right to refuse or cancel bookings where insufficient credits are available or where the booking rules are not complied with.

47. Switching Membership Categories

47.1. Should a member wish to switch from Golf Flex Membership to a different category they will need to use their points prior to switching or points will be lost.

47.2. Once a member switches to another category they end their Golf Flex membership and would have to re-join as a Golf Flex member if they wanted to switch back. This would incur the usual cost of joining as a Golf Flex member.

48. Expiry of Credits

48.1. Credits expire 12 months from the date of allocation and will not be carried forward or refunded if unused.

49. General Terms

49.1. Golf Flex members must comply with all Club rules relating to booking, access and conduct.

49.2. The Club reserves the right to amend the operation of the Golf Flex membership (including credit allocation, pricing structures and usage rules) from time to time, provided that reasonable notice is given.

Membership Freeze Due to Injury or Illness

50. Injury or Illness

50.1. In the event that a member sustains an injury or illness resulting in an inability to engage in golf activities for a period of 6 weeks or longer, Rustington Golf Centre allows for a freeze of the membership.

50.2. A membership freeze is a temporary suspension of membership benefits and obligations.

50.3. An administration fee of £25 is payable by the member when a freeze is approved.

51. Freeze Limitations and Duration

51.1. Members are permitted to request a membership freeze on one occasion within a two year period.

51.2. The maximum duration for a membership freeze is 6 weeks.

51.3. The freeze period for annual members will be granted by extending the member’s renewal date accordingly and will not involve a monetary refund.

51.4. The freeze period for monthly members will be granted by pausing the member’s direct debit payments for 2 months. Reactivation will require payment at the Club of any pro rata amount applicable to the remainder of the current month. Following reactivation, monthly Direct Debit payments will resume, with the first payment being collected on the 14th of the following month.

Please note that any requests for membership freeze must be accompanied by appropriate documentation, such as medical certificates or other relevant evidence, to support the injury or illness claim. Rustington Golf Centre reserves the right to assess and verify the legitimacy of such claims.

Guests

52. Guest Registration

52.1. Members can pay for their guests either on the day or through their online account.

52.2. Members are responsible for ensuring that their guests have paid for their round.

52.3. If a member fails to register a guest, the member will be requested to pay for their guest’s tee time.

52.4. If a member brings a guest who fails to pay the required green fee, the member’s membership will be put on hold until the outstanding payment is made.

53. Guest Behaviour and Compliance

53.1. Guests must adhere to the general behavioural policies and procedures of Rustington Golf Centre.

53.2. Failure to comply with these policies and procedures may result in a suspension or ban from Rustington Golf Centre for the guest.

Termination of Membership

54. Zero-Tolerance Policy on Inappropriate Behaviour

54.1. Rustington Golf Centre maintains a zero-tolerance policy regarding rude and aggressive behaviour towards staff and other members.

54.2. Any instances of inappropriate behaviour will result in an immediate and total ban from the golf centre, at the discretion of Rustington Golf Centre.

54.3. Memberships terminated early due to a breach in this policy are not eligible for any refunds.

55. Suspension or Termination of Memberships

55.1. Rustington Golf Centre reserves the right to suspend or terminate any memberships without refund if the terms and conditions outlined on this page are not met.

Course Closure

56. Closure

56.1. Rustington Golf Centre reserves the right to close the course in the event of maintenance requirements or extreme weather conditions.

56.2. No refunds will be provided other than where play is prevented as a result of a full course closure by Rustington Golf Centre.

No-Show Policy and Privilege Suspension

57. No Show

57.1. If a member fails to show up for a tee time on three or more occasions within a six-month period, their booking privileges will be suspended for a period of two weeks.

58. Privilege Suspension

58.1. During this suspension period, the member will be unable to book or play at the golf centre.

58.2. Should a member return from suspension they will have their strikes returned to 0. On the 3rd further no show, a further two-week suspension will be in place.

58.3. Members who book for 18 but only play 9 holes and thus do not use their back 9 tee time will get a half a strike on their account. The same conditions are as above, on the 3rd strike they will incur a two-week suspension of their membership.

58.4. Members who cancel the same day of their tee time will incur a strike if that tee time is not subsequently filled by another member or pay and play. If the tee time is filled no strike or communication will be sent.

58.5. The member will be notified of any strikes on their account via email.

58.6. Should a member wish to play during their two-week suspension, they would have to pay a visitor green fee.

Privacy Policy

59. Introduction

59.1. This privacy policy sets out how Rustington Golf Centre uses and protects any information that you give Rustington Golf Centre when you use this website.

59.2. Rustington Golf Centre is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, it will only be used in accordance with this privacy statement.

59.3. This policy is effective from 01/02/2017.

60. What We Collect

60.1. Name, Age, Gender.

60.2. Contact information including email address and phone number.

60.3. Demographic information such as postcode, preferences and interests.

60.4. Other information relevant to customer surveys and/or offers.

61. What We Do With the Information

61.1. Internal record keeping.

61.2. Improving products and services.

61.3. Sending promotional emails (where consent is given).

61.4. Market research and service customisation.

62. Security

62.1. We have suitable physical, electronic and managerial procedures to safeguard and secure information collected online.

63. Cookies

63.1. Cookies help us analyse web traffic and improve the website. Cookies do not give us access to your computer or personal information beyond what you choose to share.

64. Links to Other Websites

64.1. We are not responsible for the privacy practices of external websites.

65. Controlling Your Personal Information

65.1. You may restrict or change how your data is used at any time by contacting info@rgcgolf.com.

65.2. We will not sell, distribute, or lease personal information to third parties unless required by law or with your permission.

65.3. You may request a copy of the personal data we hold about you. If information is incorrect, we will correct it promptly.

Additional General Terms

66. Photography / Videography

66.1. Rustington Golf Centre may carry out photography and/or videography on site for marketing and promotional purposes.

66.2. We will ask you to sign a photography and video consent form if we would like to carry out marketing and promotions.

67. Health & Safety / Fitness to Play

67.1. Participation in golf and leisure activities carries inherent risks. Participation is at your own risk.

67.2. All participants must be physically fit to take part in their chosen activity.

67.3. Rustington Golf Centre may refuse participation if we believe it is unsafe to do so.

67.4. If a participant cannot walk the course due to health or mobility, a buggy may be required (subject to availability and additional cost).

68. Staff Authority

68.1. Our staff are authorised to enforce these Terms & Conditions and any safety rules on site.

68.2. Any guest who refuses to follow staff instructions may be required to leave the premises without refund.

69. Damage / Misuse of Facilities

69.1. Customers are responsible for any damage caused by themselves or members of their group.

69.2. Rustington Golf Centre reserves the right to charge for repair, replacement, deep cleaning, or loss of business time where damage is caused deliberately or through misuse.

70. Shared Facilities / Non-Exclusive Use

70.1. Unless exclusive use is agreed in writing, facilities are shared with other guests and bookings may run alongside other customers.

70.2. For golf society bookings, tee times will be scheduled consecutively for the group (where possible), but other players may be present on the course outside the group’s booked tee times.

71. Right to Amend

71.1. Rustington Golf Centre reserves the right to amend these Terms & Conditions from time to time without notice.

71.2. The version displayed on our website at the time of booking will apply.

Café & Kitchen – Additional Terms

72. Café & Kitchen

72.1. Prices may change at any time without notice.

72.2. We reserve the right to withdraw, change, or substitute menu items at any time subject to availability.

72.3. Rustington Golf Centre / Clubroom may bundle food and beverage items with activities and bookings to provide value and enhance customer experience.

72.4. Offers, bundles, and pricing are subject to availability and may be amended or withdrawn without notice.

72.5. Alcohol service is at management discretion and may be refused where we believe a guest is intoxicated or underage.

72.6. Only food and drink purchased from Rustington Golf Centre / Clubroom may be consumed on the premises unless expressly agreed in writing.

Promotions, Bundles & Packages – General Terms

73. Promotions, Bundles & Packages

73.1. Rustington Golf Centre may design, bundle, and combine any of our activities, food, and drink offerings to create the best customer experience and value for money.

73.2. All promotions, bundles, and packages remain subject to these Terms & Conditions and the relevant activity terms contained within this document.

73.3. Promotions and packages are subject to availability and may be withdrawn or amended at any time without notice.

73.4. Where a promotion or bundle includes booked activities, sessions start and end at the scheduled times; late arrivals do not extend session duration.

Off-Peak Adventure Golf Pass – Terms & Conditions

74. Off-Peak Adventure Golf Pass

74.1. The Off-Peak Adventure Golf Pass is valid for unlimited play on weekdays. The pass is not valid during May half term or on Bank Holidays.

74.2. All rounds must be booked in advance and checked in at Rustington Golf Centre reception upon arrival.

74.3. The pass is non-transferable and can only be used by the registered pass holder. A photo must be uploaded at the time of purchase and must match the individual attending. Staff reserve the right to refuse entry if this does not match.

74.4. Any additional players without a valid pass must pay the standard advertised rate.

74.5. The pass grants access during off-peak hours only, subject to availability.

74.6. Management reserves the right to amend or withdraw the offer at any time.

74.7. No refunds or extensions will be given for unused time, weather conditions, or personal circumstances.