1. WEBSITE TERMS AND CONDITIONS

1.1. If you continue to browse and use this website, you agree to comply with and be bound by these Terms and Conditions of use, which together with our Privacy Policy govern Rustington Golf Centre’s relationship with you in relation to this website.
1.2. The term “Rustington Golf Centre”, “RGC”, “Clubroom”, “us” or “we” refers to the operator of this website.
1.3. The term “you” refers to the user or viewer of our website.
1.4. The content of the pages of this website is for your general information and use only and is subject to change without notice.
1.5. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose.
1.6. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.
1.7. This website contains material which is owned by or licensed to us. Reproduction is prohibited other than in accordance with copyright law.
1.8. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
1.9. This website may include links to other websites for convenience only. We do not endorse and are not responsible for the content of external websites.
1.10. Your use of this website and any dispute arising out of such use is subject to the laws of England and Wales.

2. GENERAL TERMS AND CONDITIONS

2.1 General

2.1.1. Rustington Golf Centre reserves the right to close any activity, area, or part of the site during trading hours for operational, safety, environmental, or maintenance reasons (upon management decision only), without notice or compensation.
2.1.2. We will endeavour to inform you of a closure prior to a Group / Society Booking where reasonably possible.
2.1.3. Rustington Golf Centre reserves the right to refuse entry or service to any person(s). Where refusal is due to behaviour, intoxication, or breach of these Terms & Conditions, no refund will be issued.
2.1.4. Participants must be dressed appropriately for the activity being undertaken.
2.1.5. Children under the age of 12 must always supervised by a responsible adult. The Club reserves the right to remove any individual from the premises, without refund, in cases of irresponsible, unsafe, or dangerous behaviour on the driving range.
2.1.6. Harassment or abuse of staff or guests, underage drinking, excessive alcohol consumption, reckless behaviour, or any conduct that may endanger others will not be tolerated. The Club reserves the right to refuse service and/or remove individuals from the premises where necessary.
2.1.7. Personal belongings are brought onto the premises at the owner’s risk. Lost property will be held for a period of four weeks. Unclaimed items may be donated to charity. Unclaimed golf clubs may be repurposed for hire use, where suitable.

2.2 Force Majeure / Closures

2.2.1. When the course is closed due to weather conditions, no person may play on the course and all bookings are cancelled.
2.2.2. In such circumstances it is up to the individual(s) concerned to re-book their golf slots by emailing info@rgcgolf.com within 48 hours of their original booking.
2.2.3. In the event of government restrictions, legal requirements, or force majeure (including COVID-19 or similar outbreaks) resulting in the closure of the Centre or any specific activity, all bookings are cancelled and will be refunded to the payer.
2.2.4. Weather conditions alone do not constitute grounds for refunds unless the Centre formally closes the activity.

2.3 Payment

2.3.1. All prices charged are those advertised at the time of booking or amendment. Price changes may occur without notice.
2.3.2. We reserve the right to withdraw promotions, packages, or offers at any time.

2.4 Food & Drink

2.4.1. Only food and drink purchased from Rustington Golf Centre / Clubroom may be consumed on the premises unless expressly agreed in writing by management.

2.4.2. Alcohol service is at management discretion. We reserve the right to refuse service where we believe a guest is under the age of 18, appears intoxicated, or is purchasing alcohol on behalf of someone underage.

2.4.3. We operate a Challenge 25 policy. If you appear to be under the age of 25, you may be required to provide valid photographic identification. Acceptable forms of ID include a passport, UK photocard driving licence. Failure to provide valid ID will result in refusal of service.

2.4.4. Guests using golf buggies or golf boards must not consume alcohol prior to or whilst operating the vehicle. The Club reserves the right to refuse buggy or board hire where alcohol consumption is suspected.

2.5 Complaints

2.5.1. Any issues should be raised with a Manager on the day where possible.
2.5.2. If unresolved, complaints should be emailed to info@rgcgolf.com and will be investigated under internal procedures.

3. SOCIETY & GROUP BOOKINGS – TERMS AND CONDITIONS

3.1 Minimum Numbers

3.1.1. The minimum number for a group or society booking is 10 participants.

3.2 Activities Available

3.2.1. Group and society bookings may include:
(a) Golf (9 holes and/or 18 holes)
(b) Driving Range
(c) Simulator Golf
(d) AR Darts
(e) Shuffleboard
(f) Pool Tables
(g) Pre-built Clubroom group packages (where available)

3.2.2. Add-ons may include:
(a) Buggy hire, golf boards, trolley hire
(b) Food & beverage packages
(c) Additional activities booked in advance

3.3 Non-Exclusive Use

3.3.1. Bookings are generally non-exclusive unless agreed in writing.
3.3.2. Tee times for society and group bookings will be allocated consecutively. Public players will not be placed between members of your group. However, if players within the group are late or gaps arise, the Club reserves the right to release tee times to other players, including on the back nine where appropriate.
3.3.3. Clubroom activities are scheduled alongside other customers where applicable.

3.4 Deposits & Payment Schedule

3.4.1. A 25% deposit is required at least 3 months before the booking date or at the point of booking.
3.4.2. The remaining 75% balance is due no later than 1 month before the booking date.
3.4.3. Deposits are non-refundable.
3.4.4. Once the first deposit is paid, numbers cannot be reduced and no refunds are issued for non-attending participants.
3.4.5. Additional participants may be added subject to availability and must be paid in full at the time of addition.

3.5 Cancellations / Amendments

3.5.1. Cancelling without rescheduling results in all payments being forfeited.
3.5.2. Rescheduling is subject to availability and incurs a £50 administration fee.
3.5.3. A minimum of 3 weeks’ notice is required to reschedule.

3.6 Attendance & Timing

3.6.1. Activities begin at the scheduled booking time.
3.6.2. Late arrivals will not receive additional time or refunds.
3.6.3. Any extensions are at management discretion only.

3.7 Age & Supervision

3.7.1. Participants under 12 years require 1 responsible adult per 6 children.
3.7.2. The Group Booker is responsible for all participants at all times.

3.8 Activity Rules (No Overlap Clause)

3.8.1. All activities included within a society or group booking are subject to the relevant Activity Terms & Conditions contained within this document (including Driving Range, Simulator Golf, AR Darts, Shuffleboard, and Pool Tables).
3.8.2. Where an activity is stopped due to unsafe behaviour or misuse of equipment, the session may be ended without refund.

3.9 Damage

3.9.1. Groups are responsible for any damage caused by participants and may be charged accordingly.

3.10 Prizes & Competitions

3.10.1. Please communicate prizes and competitions with us beforehand. We will arrange what is required in advance where possible.

4. TEE TIME BOOKINGS – TERMS AND CONDITIONS

4.1. Online booking, cancellations, or alterations can only be made by emailing info@rgcgolf.com. Cancellations made by telephone, fax, or in person will not be permitted whatsoever.
4.2. The person whose credit/debit card was used to make the booking is the only person able to change an online booking.
4.3. Should you wish to cancel your tee time, a refund will only be given if cancelled up to 48 hours prior to your tee time.
4.4. Should you cancel within 48 hours of your tee time, a refund will not be given and the tee time cannot be moved.
4.5. Members should be aware of our no-show policy. If a member books a tee time and does not show up three (3) times or more in a six (6) month period, their booking privileges will be suspended for two (2) weeks. This means they will not be able to book or play within that two (2) week period.

4.7 Local Rules

4.7.1. RGC members playing in competitions must make themselves aware of the local rules before play.

4.7.2. Winter Rules: A ball lying on any closely mown area through the green may without penalty be moved or may be lifted, cleaned and placed within 6 inches of where it originally lay, but not nearer the hole. After the ball has been moved or placed, it is in play.

4.7.3. Out of Bounds:
(a) To the right of the 1st and 10th up to the pond.
(b) To the right of the 2nd and 11th.
(c) To the left and right of the 5th and 14th.
(d) To the right of the 6th and 15th.
(e) To the right of the pond on the 8th and 17th.
(f) All boundary fences, hedges and the driving range fence are out of bounds.
(g) A ball lying out of bounds in private property may not be retrieved under any circumstances.
(h) Playing from out of bounds is forbidden.

4.7.4. Staked Trees and Whips: Whips and young trees are ground under repair from which play is prohibited. If a ball lies in an area of ground under repair from which play is prohibited, or if such an area interferes with the player’s stance or swing, the player must take relief under the Rules of Golf.

4.7.5. Water Hazards (yellow and lateral red stakes): Include the lakes and any ditches whether they include water or not.

4.7.6. Footpaths: A ball should be lifted and dropped not nearer the hole without penalty within one club length of the nearest point of relief.

4.7.7. Fixed Sprinkler Heads: All pop-up sprinkler heads are immoveable obstructions and relief from them may be obtained under the Rules of Golf.

4.7.8. Ground Under Repair: You must not play from areas marked GUR (“Ground Under Repair”). Drop away taking relief in accordance with the Rules of Golf.

4.8 Rules of Play

4.8.1. Anyone in breach of the following rules of play will be asked to leave the course immediately.
4.8.2. To play on the Main Par 70 course you must book a tee time.
4.8.3. All Members, Visitors and Guests must have receipts for their round.
4.8.4. Every Visitor and Guest must pay before playing.
4.8.5. All players must have a bag and clubs; no sharing is allowed.
4.8.6. Players must not play with more than one ball each.
4.8.7. Juniors cannot sign guests in at any time.
4.8.8. Caddies and onlookers are not permitted to play.
4.8.9. Players teeing off before 8.00am are requested to give way to green staff.

4.9 Dress Code and Etiquette

4.9.1. No jogging bottoms, ripped jeans, or football shirts.
4.9.2. Avoid slow play at all times and wave faster games through.
4.9.3. Mark your card away from the green.
4.9.4. Please replace and repair all divots and pitch marks.
4.9.5. Please rake bunkers after play.
4.9.6. Abide by the local rules at all times.

5. DRIVING RANGE – TERMS & CONDITIONS

5.1 Availability

5.1.1. Use of the driving range is subject to bay availability. We cannot guarantee that a bay will be available at all times.
5.1.2. Customers must ensure a bay is available before purchasing golf balls. Golf balls purchased are non-refundable if a bay is unavailable.

5.1.3. Driving range activity bookings are non-refundable unless expressly agreed in writing by management.
5.1.4. If you are unable to attend a Driving Range Booking, you must email info@rgcgolf.com to request an amendment or reschedule.
5.1.5. Rescheduling is permitted only where notice is given more than 48 hours in advance of the scheduled activity time; requests made within 48 hours will not be accepted.

5.2 Bay Use & Safety

5.2.1. A maximum of four (4) people are permitted per bay.
5.2.2. Only one player may stand on the blue carpeted zone or hitting mat area at any time.
5.2.3. All other individuals must remain at a safe distance on the red carpeted area.
5.2.4. Golf balls must not be deliberately hit over or beyond the safety netting.

5.2.5. Escalation policy for hitting balls over the net:
(a) First occurrence: A verbal warning will be issued.
(b) Second occurrence: The player will be required to stop using a driver or any club deemed unsuitable by staff.
(c) Third occurrence: The player will be removed from the driving range without refund.

5.2.6. Repeated or serious offences may result in a temporary or permanent ban from the driving range, at management’s discretion. This applies to all customers, including members.
5.2.7. The club reserves the right to stop play or remove individuals from a bay if safety rules or staff instructions are not followed.

5.3 Children & Supervision

5.3.1. Children under the age of 14 must always be supervised by a responsible adult while using the driving range.
5.3.2. The supervising adult is responsible for the child’s behaviour and adherence to all safety rules.

5.4 Booked Bays & Priority

5.4.1. Certain bays are available to book in advance. Customers with a valid booking take priority over walk-in use.
5.4.2. If a customer is using a bay without a booking and another customer has booked that bay, we reserve the right to require the unbooked customer to vacate the bay to accommodate the booking.
5.4.3. No refund will be issued in this circumstance.

5.5 Toptracer Bays & Power Tees

5.5.1. Toptracer screens and Power Tees are available on all bays except coaching bays.
5.5.2. Toptracer screens on bookable bays (10 – 14) will only be activated for customers who have paid the applicable booking fee.
5.5.3. We reserve the right to withhold access to Toptracer technology where a bay has not been booked or paid for.

5.6 Maintenance & Faults

5.6.1. Bays and associated technology are subject to wear, faults, and maintenance requirements.
5.6.2. Where a bay becomes unusable due to a fault, we will endeavour to relocate customers to an alternative bay where available.
5.6.3. If no suitable alternative bay is available, a refund for unused balls or booked bay time may be offered at management’s discretion.
5.6.4. The club cannot guarantee immediate repair of bays or equipment due to the technical nature of the range.

5.7 General

5.7.1. The club reserves the right to close bays, restrict access, or refuse service at any time for safety, operational, or maintenance reasons.
5.7.2. Failure to comply with these terms or staff instructions may result in removal from the driving range without refund.

6. CLUBROOM ACTIVITIES – TERMS & CONDITIONS (POOL, SHUFFLEBOARD, SIMULATORS, AR DARTS)

6.1 General Safe Play (Applies to all Clubroom activities)

6.1.1. All guests must behave safely and responsibly.
6.1.2. Harassment, abuse, reckless behaviour, or misuse of equipment will not be tolerated.
6.1.3. Staff instructions must be followed at all times.
6.1.4. We reserve the right to stop an activity and/or require guests to leave without refund where we consider behaviour unsafe or inappropriate.

6.1.5. Clubroom activity bookings are non-refundable unless expressly agreed in writing by management.
6.1.6. If you are unable to attend a booked Clubroom activity, you must email info@rgcgolf.com to request an amendment or reschedule.
6.1.7. Rescheduling is permitted only where notice is given more than 48 hours in advance of the scheduled activity time; requests made within 48 hours will not be accepted.

6.2 Pool Tables – Terms & Conditions

6.2.1. Pool is recommended for a minimum of two (2) people and a maximum of four (4) people for the best experience (recommendation only).
6.2.2. Unsafe behaviour, misuse of cues/balls, or aggressive play may result in the session being stopped without refund.
6.2.3. Sessions run for the booked duration. Late arrivals do not extend session time.

6.3 Shuffleboard – Terms & Conditions

6.3.1. Shuffleboard is recommended for a minimum of two (2) people and a maximum of four (4) people for the best experience (recommendation only).
6.3.2. Unsafe play, misuse of equipment, or aggressive behaviour may result in the session being stopped without refund.
6.3.3. Sessions run for the booked duration. Late arrivals do not extend session time.

6.4 Simulator Golf – Terms & Conditions

6.4.1. Simulator golf is recommended for a minimum of one (1) person and a maximum of six (6) people for the best experience (recommendation only).
6.4.2. Only one person may stand on the playing surface/hitting area at any time.
6.4.3. Unsafe behaviour or misuse of equipment may result in the session being stopped without refund.
6.4.4. Sessions run for the booked duration. Late arrivals do not extend session time.

6.4.5. Minimum booking rule and simulator bundles:
(a) Our standard simulator booking rules require a minimum number two (2) players per booking.
(b) We may sell simulator bundles online or over the counter which provide a set number of simulator sessions.
(c) Where a simulator bundle is purchased, the customer may book simulator sessions and bypass any minimum player requirement that would otherwise apply.

6.5 AR Darts – Terms & Conditions

6.5.1. AR Darts is recommended for a minimum of two (2) people and a maximum of six (6) people for the best experience (recommendation only).
6.5.2. No person may stand in front of a dart thrower.
6.5.3. Unsafe behaviour or misuse of equipment may result in the activity being stopped without refund.
6.5.4. Sessions run for the booked duration. Late arrivals do not extend session time.

7. MEMBERSHIP TERMS AND CONDITIONS

7.1 Full Membership (Annual Payer): Official Terms and Conditions

7.1.1 Duration and Cancellation

7.1.1.1. All Full memberships granted under this agreement shall be for an annual term.
7.1.1.2. The payment for the full membership must be made in its entirety for the entire year.
7.1.1.3. Once the payment is made, the member commits to the full term and is unable to cancel the membership part way through the year.
7.1.1.4. No refunds shall be provided for full memberships under any circumstances.

7.1.2 Joining Fee

7.1.2.1. All memberships are subject to a joining fee, which must be paid along with the first year’s payment to initiate the membership.
7.1.2.2. The joining fee cannot be paid in separate instalments or by direct debit.

7.1.3 Payment and Renewal

7.1.3.1. Membership payments are due within 60 days of the renewal date.
7.1.3.2. Failure to make the payment within the specified timeframe will result in the member being marked as a leaver.
7.1.3.3. In the event of marking as a leaver, if the member decides to join again at a later date, they will be subject to a re-joining fee.
7.1.3.4. Late payments made within the 60-day period will not extend the renewal date.
7.1.3.5. The renewal for the next year will remain the same as the previous year, regardless of the date the payment was made (applicable for both early and late payments).

7.2 Direct Debits

7.2.1 Payment

7.2.1.1. By selecting the Direct Debit payment method and completing sign-up in person, or online the member enters a one-year membership term which will automatically renew unless cancelled in accordance with these terms.
7.2.1.2. In line with the Consumer Contracts Regulations, members who sign up online have the right to cancel their membership within 14 calendar days of the contract start date (the “cooling-off period”) without penalty. To exercise this right, the member must notify the office in writing via email to info@rgcgolf.com.
7.2.1.3. If the member requests that the membership benefits begin during the 14-day cooling-off period and subsequently cancels within that period, the club reserves the right to charge for any services or usage already provided on a pro-rata basis.
7.2.1.4. After the expiry of the 14-day cooling-off period, the membership may be cancelled by providing a minimum of 30 days’ written notice via email to info@rgcgolf.com.
7.2.1.5. Direct Debit payments may increase annually in line with the club’s standard membership price review. Any such increase will take effect on the date of the annual increase.

7.2.2 Instalment Charges (Monthly Instalments)

7.2.2.1. Instalment charges on monthly instalments are: Platinum 16.47% (33.35%APR). Full 15.20% (30.56%APR). Intermediate Plus 14.67% (29.40%APR). Intermediate 15.20% (30.56%APR).
7.2.2.2. The monthly payment plan is a credit agreement regulated by the Consumer Credit Act 1974*, and by signing below you agree to be legally bound to these terms.
7.2.2.3. *If the customer is a body corporate or the total credit exceeds £25,000, none of the references to the Consumer Credit Act 1974 apply.

7.2.3 Joining Fee (Direct Debit)

7.2.3.1. All memberships are subject to a joining fee, which must be paid along with the first year’s payment to activate the membership.
7.2.3.2. The joining fee cannot be paid in separate instalments or by direct debit.
7.2.3.3. If a member leaves and subsequently decides to re-join, they will be required to pay a joining fee upon their return.

7.2.4 Direct Debit Payment Failure

7.2.4.1. If a member’s direct debit payment fails, the member is responsible for making the payment within 5 days of the 14th. The payment will be re-tried every 2 days for 6 days, after which if payment has still failed the member will be marked as a leaver.
7.2.4.2. Failure to make the payment will result in the member being marked as a leaver and subject to a re-joining fee if they wish to re-join.
7.2.4.3. If a member’s payment fails to process and is not successfully taken three times or more within any 12-month period, the member must pay the remaining yearly balance upfront and the member will no longer be permitted to pay their membership by direct debit.

7.3 GolfFlex Membership Terms and Conditions

7.3.1 Redeeming Points

7.3.1.1. Points are non-transferable and non-refundable. The initial membership fee is not refundable.
7.3.1.2. Flexi membership points may only be redeemed for rounds of golf on the Par 70 course and cannot be used as credit for the café or as payment for guests.

7.3.2 Switching Categories

7.3.2.1. Should a member wish to switch from Golf Flex Membership to a different category they will need to use their points prior to switching or points will be lost.
7.3.2.2. Once a member switches to another category they end their Golf Flex membership and would have to re-join as a Golf Flex member if they wanted to switch back. This would incur the usual cost of joining as a Golf Flex member.

7.3.3 Expiry of Flexi Membership Points

7.3.3.1. Flexi membership points expire one year from the date of purchase.
7.3.3.2. If a member fails to utilize the points within the specified time frame, the points will be forfeited and will not be reimbursed or refunded.

7.3.4 Annual Fee and Membership Termination

7.3.4.1. Flexi members must pay the £250 annual fee within 60 days of its renewal.
7.3.4.2. Failure to pay the affiliation fee within the specified time frame will result in the member being marked as a leaver and their membership benefits, including the usage of points and access to playing, will be suspended.
7.3.4.3. If the member’s points expire and they do not participate in any golf activities for a period of one year, the club reserves the right to mark them as having left.
7.3.4.4. To reinstate a Golf Flex membership, the member must re-join with the £250 re-joining fee, which includes an allocation of 200 points.
7.3.4.5. Any previously earned points will be reinstated, provided they have not expired.

7.3.5 Booking and Check-In Requirement

7.3.5.1. Flexi members are required to book and check in prior to every round of golf, including competitions and matches.
7.3.5.2. Failure to sign in before playing may result in the termination of the membership without refund.

7.4 Membership Freeze Due to Injury or Illness

7.4.1 Injury or illness

7.4.1.1. In the event that a full-paying member sustains an injury or illness resulting in an inability to engage in golf activities for a period of 6 weeks or longer, Rustington Golf Centre allows for a freeze of the membership.
7.4.1.2. A membership freeze is a temporary suspension of membership benefits and obligations.

7.4.2 Freeze Limitations and Duration

7.4.2.1. Members are permitted to request a membership freeze on one occasion within a 2-year period.
7.4.2.2. The maximum duration for a membership freeze is 6 weeks.
7.4.2.3. The freeze period will be granted by extending the member’s renewal date accordingly and will not involve a monetary refund.
7.4.2.4. Requests for membership freeze must be accompanied by appropriate documentation, such as medical certificates or other relevant evidence, to support the injury or illness claim. Rustington Golf Centre reserves the right to assess and verify the legitimacy of such claims.

7.5 Guests

7.5.1 Guest Registration

7.5.1.1. Members can pay for their guests on the day or make advance payment over the phone.
7.5.1.2. Members are responsible for ensuring that their guests have paid for their round on the Par 70 course.
7.5.1.3. If a member fails to register a guest, the member will be requested to pay for their guest’s tee time.
7.5.1.4. If a member brings a guest who fails to pay the required green fee, the member’s membership will be put on hold until the outstanding payment is made.

7.5.2 Guest Behaviour and Compliance

7.5.2.1. Guests must adhere to the general behavioural policies and procedures of Rustington Golf Centre.
7.5.2.2. Failure to comply with these policies and procedures may result in a suspension or ban from Rustington Golf Centre for the guest.

7.6 Termination of Membership

7.6.1 Zero-Tolerance Policy on Inappropriate Behaviour

7.6.1.1. Rustington Golf Centre maintains a zero-tolerance policy regarding rude and aggressive behaviour towards staff and other members.
7.6.1.2. Any instances of inappropriate behaviour will result in an immediate and total ban from the golf centre, at the discretion of Rustington Golf Centre.
7.6.1.3. Memberships terminated early due to a breach in this policy are not eligible for any refunds.

7.6.2 Suspension or Termination of Memberships

7.6.2.1. Rustington Golf Centre reserves the right to suspend or terminate any memberships without refund if the terms and conditions outlined on this page are not met.

7.6.3 Course Closure

7.6.3.1. Rustington Golf Centre reserves the right to close the course in the event of maintenance requirements or extreme weather conditions.
7.6.3.2. Reschedules will be available for course closures resulting from these circumstances.

7.6.4 No-Show Policy and Privilege Suspension

7.6.4.1. If a member fails to show up for a tee time on three or more occasions within a six-month period, their booking privileges will be suspended for a period of two weeks.
7.6.4.2. During this suspension period, the member will be unable to book or play at the golf centre.
7.6.4.3. Should a member return from suspension, they will have their strikes returned to 0. On the 3rd further no show, a further 2-week suspension will be in place.
7.6.4.4. Members who book for 18 but only play 9 holes and thus do not use their back 9 tee time will get a half a strike on their account. The same conditions apply; on the 3rd strike they will incur a 2-week suspension of their membership.
7.6.4.5. Members who cancel the same day of their tee time will incur a strike if that tee time is not subsequently filled by another member or pay & play. If the tee time is filled, no strike or communication will be sent.
7.6.4.6. The member will be notified of any strikes on their account via email.
7.6.4.7. Should a member wish to play during their 2-week suspension, they would have to pay a visitor green fee.

7.6.5. Please note that these terms and conditions are subject to change at the discretion of Rustington Golf Centre.

8. PRIVACY POLICY

8.1. This privacy policy sets out how Rustington Golf Centre uses and protects any information that you give Rustington Golf Centre when you use this website.
8.2. Rustington Golf Centre is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, it will only be used in accordance with this privacy statement.
8.3. This policy is effective from 01/02/2017.

8.4 What we collect

8.4.1. Name, Age, Gender.
8.4.2. Contact information including email address and phone number.
8.4.3. Demographic information such as postcode, preferences and interests.
8.4.4. Other information relevant to customer surveys and/or offers.

8.5 What we do with the information

8.5.1. Internal record keeping.
8.5.2. Improving products and services.
8.5.3. Sending promotional emails (where consent is given).
8.5.4. Market research and service customisation.

8.6 Security

8.6.1. We have suitable physical, electronic and managerial procedures to safeguard and secure information collected online.

8.7 Cookies

8.7.1. Cookies help us analyse web traffic and improve the website. Cookies do not give us access to your computer or personal information beyond what you choose to share.

8.8 Links to other websites

8.8.1. We are not responsible for the privacy practices of external websites.

8.9 Controlling your personal information

8.9.1. You may restrict or change how your data is used at any time by contacting info@rgcgolf.com.
8.9.2. We will not sell, distribute, or lease personal information to third parties unless required by law or with your permission.
8.9.3. You may request a copy of the personal data we hold about you. If information is incorrect, we will correct it promptly.

9. ADDITIONAL GENERAL TERMS

9.1 Photography / Videography

9.1.1. Rustington Golf Centre may carry out photography and/or videography on site for marketing and promotional purposes.
9.1.2. We will ask you to sign a photography and video consent form if we would like to carry out marketing and promotions.

9.2 Health & Safety / Fitness to Play

9.2.1. Participation in golf and leisure activities carries inherent risks. Participation is at your own risk.
9.2.2. All participants must be physically fit to take part in their chosen activity.
9.2.3. Rustington Golf Centre may refuse participation if we believe it is unsafe to do so.
9.2.4. If a participant cannot walk the course due to health or mobility, a buggy may be required (subject to availability and additional cost).

9.3 Staff Authority

9.3.1. Our staff are authorised to enforce these Terms & Conditions and any safety rules on site.
9.3.2. Any guest who refuses to follow staff instructions may be required to leave the premises without refund.

9.4 Damage / Misuse of Facilities

9.4.1. Customers are responsible for any damage caused by themselves or members of their group.
9.4.2. Rustington Golf Centre reserves the right to charge for repair, replacement, deep cleaning, or loss of business time where damage is caused deliberately or through misuse.

9.5 Shared Facilities / Non-Exclusive Use

9.5.1. Unless exclusive use is agreed in writing, facilities are shared with other guests and bookings may run alongside other customers.
9.5.2. For golf society bookings, tee times will be scheduled consecutively for the group (where possible), but other players may be present on the course outside the group’s booked tee times.

9.6 Right to Amend

9.6.1. Rustington Golf Centre reserves the right to amend these Terms & Conditions from time to time without notice.
9.6.2. The version displayed on our website at the time of booking will apply.

10. CAFÉ & KITCHEN – ADDITIONAL TERMS

10.1. Prices may change at any time without notice.
10.2. We reserve the right to withdraw, change, or substitute menu items at any time subject to availability.
10.3. Rustington Golf Centre / Clubroom may bundle food and beverage items with activities and bookings to provide value and enhance customer experience.
10.4. Offers, bundles, and pricing are subject to availability and may be amended or withdrawn without notice.
10.5. Alcohol service is at management discretion and may be refused where we believe a guest is intoxicated or underage.
10.6. Only food and drink purchased from Rustington Golf Centre / Clubroom may be consumed on the premises unless expressly agreed in writing.

11. PROMOTIONS, BUNDLES & PACKAGES – GENERAL TERMS

11.1. Rustington Golf Centre may design, bundle, and combine any of our activities, food, and drink offerings to create the best customer experience and value for money.
11.2. All promotions, bundles, and packages remain subject to these Terms & Conditions and the relevant activity terms contained within this document.
11.3. Promotions and packages are subject to availability and may be withdrawn or amended at any time without notice.
11.4. Where a promotion or bundle includes booked activities, sessions start and end at the scheduled times; late arrivals do not extend session duration.